If your shipment includes four or more unique samples or commodities, you’ll need to complete a CSV file instead of entering each item manually in the form.

This helps us process your request more efficiently and accurately, while avoiding issues with the online form’s capacity.

What You Need to Do:

1. Submit Your Shipping Request via the Web Form
   Complete the shipping request form as usual, selecting ‘4 or more – Please submit a CSV file’ in the ‘Number of Sample Types’ field, then submit the form.
   
   

2. Download the CSV Template
   Use the appropriate template below based on your shipment type:

   • Download Biological Commodities CSV

   • Download Chemical Commodities CSV
     
     

3. Fill Out the CSV File
   Complete all relevant fields for each unique sample or item. If you're unsure about any fields, reach out—we’re here to help.
   
   

4. Email the Completed CSV
   After submission of your shipping request, you’ll receive a confirmation email. Please reply to that email and attach your completed CSV file. This ensures we can match it to your request.

💬 Need Help?

If you have any questions about how to complete the CSV or aren't sure which one to use, feel free to get in touch. We’re happy to walk you through it.

Next Steps:

Ready to submit a request? Click the link below.